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Refund and Cancellation Policy

Refund & Cancellation Policy

At ReviveReadings.com(Owned & Operated by Re-vive Fitness and Beauty Private Limited), we aim to provide clear, ethical, and transparent guidelines regarding cancellations and refunds. Since our services are online, instant-use sessions (not pre-booked), the following terms apply to all users.

1. No Cancellation of Completed Sessions

Because our services begin the moment a user connects with an expert (chat, call, or video), completed sessions cannot be cancelled.

Once a session is delivered, partially or fully, it is considered consumed and non-refundable.

2. Refunds for Technical Issues

You may be eligible for a refund only in the following situations:

  • The expert did not join or respond.
  • Severe technical issues on our platform prevented the session from starting.
  • You were charged but the session did not initiate.

To request such a refund, users must:

  • Raise a ticket within 24 hours of the issue.
  • Provide screenshots or transaction details.

3. No Refund for Dissatisfaction With Outcomes

Tarot, astrology, numerology, and spiritual guidance are interpretative services.

Therefore, refunds will not be issued for:

  • Disagreement with predictions or guidance
  • Expectations of guaranteed results
  • Personal dissatisfaction with insights or interpretations

Our experts provide professional readings, but outcomes in life cannot be promised.

4. Misconduct Policy

If a session is terminated due to:

  • Abuse
  • Harassment
  • Disrespectful behaviour
  • Policy violation

ReviveReadings reserves the right to deny refunds and restrict future access.

5. Duplicate Payment / Incorrect Billing

In rare cases where:

  • A duplicate payment is made
  • An incorrect amount is charged

ReviveReadings will issue a refund after validating the transaction.

6. Refund Method & Timeline

Approved refunds will be processed:

  • To the original payment method
  • Within 6–8 business days

Processing times may vary based on the bank or payment gateway.

7. Non-Transferable

Refunds, once processed, cannot be transferred to another user or account.

8. Contact & Support

For any refund or billing queries, contact our support team at:

📩 [email protected]


Include:

  • Full name
  • Registered email
  • Transaction ID
  • Description of issue